> Sales Order Processing / Sales returns / Receive returned goods / Amend record of services received

Amend services returned

If you are recording your the return of services separately, use the Amend Services/Free Text Items for Creditoption. You can reprint the despatch note if required.

To amend services received

Open: Sales Order Processing > Order Processing > Confirm Services and Free Text Items > Amend Services/Free Text Items for Credit.

Select the relevant return, using Select items to Receive criteria options.
Click Display.
Select the item from the displayed list and click Amend.

Note: To view full detail of the click View Return.
Enter the revised amount in the Qty Received column.
Click Save.