Use Amend Goods Received to change an incorrect delivery amount.
You can change the quantity of goods previously recorded as received, providing that the goods:
You cannot change the quantity received if:
For batch/serial numbered items:
Open: Sales Order Processing > Order Processing > Goods Despatched and Received > Amend Goods Received.
Select the item from the displayed list and click Amend.
The Receipt History window appears.
Note: To view full details of the sales return, click View Return.
Select the serial or batch numbers to be added or removed.
If you want to reduce the quantity, select the serial or batch numbers to be removed. If you want to increase the quantity, click Add New, enter the batch/serial number details and then click OK.
When dealing with a batch/serial numbered item you can also use:
Find: To search for batch/serial numbered items.
Show details: Select the check box to see further information such as the item's supplier and goods in details.
Steps in this task
Other tasks
Record return of free text and labour/service items
Reference