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Delete a disputed credit note

A disputed credit note can be deleted even if the supplier's account is on holdThe 'on hold' status indicates that an account or an order has been queried. It is suspended to prevent any processing until the on hold status is removed ('off hold').. The credit note is removed from the system. Postings to integrated modules are not made.

To delete a disputed credit note

Open: Purchase Order Processing > Order Processing > Disputed Credit Notes.

  1. Select the disputed credit note from those displayed and click Delete.
  2. Click OK to confirm deleting the credit note.
See also

What do you want to do?

Accept a disputed credit note

Write off disputed credit note

Overview

Manage disputed credit notes

Other tasks

Create dispute codes

Manage disputed invoices

Order processing (POP settings)

 

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