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> Set up Sage 200 / Purchase Order Processing / Set up dispute codes

Create dispute codes

If you want to mark your invoices as disputed, you can set up the reasons for disputing an invoice. These could be waiting on proof of delivery or a price dispute.

Each of these dispute codes has a reference code and description. This makes it clear why the invoice is being disputed.

While an invoice it is disputed it is put on stop. This means the invoice is not posted to the Purchase Ledger or Nominal Ledger.

You can resolve disputed invoices by:

Note: You can also dispute credit notes.

To create and maintain dispute codes

Open: Purchase Order Processing > POP Maintenance > Disputed Invoice Codes.

Add a dispute code
  1. Click Add.
  2. Enter the unique code.
  3. Enter the name to describe the type of dispute.

    4. Note: Each dispute code has its own unique code. The code is limited to 20 characters. A dispute code may also have its own name, which is limited to 60 characters. Codes and names can contain numbers and letters.

  4. To allow disputed values to be written off, select the Allow invoice and credit discrepancies to be written off option.
  5. Click OK.
Edit a dispute code

You can amend the name assigned to the dispute code and the option to allow disputed values to be written off. You cannot amend the dispute code.

Open: Purchase Order Processing > POP Maintenance > Disputed Invoice Codes.

  1. Select the code from the displayed list.
  2. Click Edit. The code settings are displayed.
  3. Make any changes as required.
  4. Click OK.
Delete a dispute code

You cannot delete a dispute code if it is currently in use (assigned to an invoice). A prompt is displayed if you try to delete a code that is in use.

Open: Purchase Order Processing > POP Maintenance > Disputed Invoice Codes.

  1. Select the code from the displayed list.
  2. Click Delete.
See also

What do you want to do?

Manage disputed invoices

Manage disputed credit notes

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