To protect your cash flow and maintain your company's credit rating, it's very important that you manage what you owe and what is owed to you effectively. The Customers > Chase Debt and Suppliers > Manage Payments options bring all of your credit control tasks into one place, so you can easily check what is owed and outstanding, deal with disputes and refunds, check your days sales outstanding (DSO) values and make supplier payments.
To manage your debtors, you can access Chase Debt from:
To manage your creditors, you can access Manage Payments from:
The Chase Debt window displays a list of customer accounts with a summary of their current credit position. The list displays information from the customer record, including the outstanding and overdue balances and the age of the oldest debt. You can also see details of promised payment amounts, account statuses and credit positions and the dates of any follow-up action you need to take.
To change the information that appears to suit your needs, you can:
Tip: To send information from this window to Microsoft ® Excel, click To Excel.
From the Chase Debt window toolbar you have easy access to key credit control functions:
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Customer Record |
To view a customer's record details, select the customer > Customer Record. |
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Activity |
To view a customer's transaction activity, select the customer > Activity. |
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Aged Balances |
To view customer aged balances, select the required customers, then:
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Disputes - Accounts Plus and Accounts Professional only |
To view and manage disputed items for a customer > Disputes > A/C > choose the required customer > OK. Read more |
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Credit Charges |
If you haven't already done so, before you can apply credit charges, you must first set up your finance rates, and within the relevant customer record Credit Control tab select the Can charge credit check box. To apply credit charges > Credit Charges > follow the Credit Charges wizard. |
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Write Offs/Refunds |
To write off or refund transactions > Write Offs/Refunds > follow the Write Off, Refunds and Returns wizard. |
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Debt Analysis |
To view your Days Sales Outstanding and Days Sales Overdue information, select the customers you want to include > Debt Analysis. Read more |
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Letters |
To generate letters to your customers, select the customers you want to include then:
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Communications |
To view communications for a customer, select the customer > Communications. |
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Reports |
To generate a customer report, select the customers you want to include then:
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Cash Flow Forecast |
This shows a forecast of your cash flow, taking into account forecast payments and receipts. Read more |
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Statement |
To generate statements for your customers, select the customers you want to include then:
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The Manage Payments window displays a list of supplier accounts with a summary of their current credit position. The list displays information from the supplier record, including the outstanding and overdue balances and the age of the oldest debt. You can also see details of promised payment amounts, account statuses and credit positions and the dates of any follow-up action you need to take.
You can change the information that appears to suit your needs, you can:
Tip: To send information from this window to Microsoft ® Excel, click To Excel.
From the Manage Payments window toolbar you have easy access to key credit control functions:
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Supplier Record |
To view a supplier's record details, select the supplier > Supplier Record. |
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Activity |
To view a supplier's transaction activity, select the supplier > Activity. |
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Aged Balances |
To view supplier aged balances, select the required suppliers, then:
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Disputes - Accounts Plus and Accounts Professional only |
To view and manage disputed items for a supplier > Disputes > A/C > choose the required supplier > OK. Read more |
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Write Offs/Refunds |
To write off or refund transactions > Write Offs/Refunds > follow the Write Off, Refunds and Returns wizard. |
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Letters |
To generate letters to your suppliers, select the suppliers you want to include then:
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Communications |
To view communications for a supplier, select the supplier > Communications. |
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Reports |
To generate a supplier report, select the suppliers you want to include then:
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Cash Flow Forecast |
This shows a forecast of your cash flow, taking into account forecast payments and receipts. Read more |
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Suggest Payments |
To see a list of suggested payments to your creditors, based on priority status and outstanding balances > Suggest Payments. Read more |
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