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Quotations

Quotations are estimates of costs for goods or services offered to customers in the hope of gaining a sale. You can create quotations for customers (who have accounts in the Sales Ledger), and for prospects (who do not have an account set up in the Sales Ledger).

They are very similar to sales orders, and consist of:

• Customer details, such as name, address, and terms of business.

• Goods, services and costs.

• Discounts awarded, if appropriate.

Note: To ensure you are not selling goods or services at a loss, the system checks that an item's selling price is greater than the discount applied. This is useful if the item is not using mark-up.

Once created, a quotation can have the following status:

• Live. The quotation has been generated and is pending an outcome.
• Completed. The quotation has been converted to a sales order.
• Cancelled. If a quotation is cancelled, it is removed from the system and no history of it is stored.

You can create quotations in the following ways:

• Create a quotation from new.
• Copy an existing quotation and then amend the information to suit.

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