Open topic with navigation

> Sales Order Processing / Sales orders / Create sales orders / Create a new order - Full / Enter the order details / Add goods and services to an order (free text items)

Add goods and services (free text items)

About free text items

Free text items are items that do not have a record in the stock control module, and are not sales order items. You can use free text items for anything that requires a value on an order.

About entering a negative unit price

Negative item lines are often used to indicate a discount or to make it easier for businesses to process the offer or acceptance of part exchange goods.

You can only enter a negative unit price on a Full Order Free text item line. You cannot enter a negative unit price on quotations, pro formas or repeat order templates.

You enter a negative value in the Unit price:£ box. You cannot enter a discount amount or a discount percentage for items with a negative price. You also cannot enter Document Comments.

The Confirmation required prior to invoicing list displays the Confirmation not required option. This confirms to the system that it is unnecessary to despatch any items for this item line.

Before you try to save the order, check that the Goods and Tax values on the order are not negative. If the total goods or total tax values are negative the order will not save. If this is case, please check the following:

  • The tax code for an order line may create a negative tax value. You should check that the tax codes used for each stock item match the negative value on the free text item line.

    For example, a 0-Exempt tax code, may create a negative tax value even though the unit price for the goods seems correct.

  • A discount has been applied to the goods line, reducing the net value so it does not bring the total of goods value above or equal to the negative item line.

If the total goods or total tax value is still negative, you must amend your order lines by adding stock or additional charge lines, amending tax codes or changing any item line discounts, until the goods total and tax totals for the order are zero or a positive.

To add goods and services (free text items)

Open: Sales Order Processing > Sales Orders > Enter New Order - Full | Order Details.

  1. Click Add items.
  2. Select Free text item.
  3. Enter the line details.
    Item line description Enter descriptive text for the line.
    Quantity Enter the quantity for the line.
    Selling price unit Specify the selling price unit.
    Unit price

    Enter the unit price for the line.

    Note: You can enter a negative unit selling price here if you require. If you enter a negative value, you cannot enter a unit discount percentage or a discount amount.
    Unit cost Enter the unit cost (in the currency of the order). This is used to calculate the profit level for the item.

    Unit discount %

    Unit discount £

    Enter or amend the discount percentage or discount amount.

    You can specify a line discount in the customer account Documents tab.

    Note: To change the discount, you must have selected to Override prices and discounts in the user permissions.
    Tax rate Accept or amend the displayed tax rate.

    Confirmation required prior to invoicing

    Choose when orders/returns containing free text lines are printed.

    The default confirmation method is set in the SOP settings Order Processing tab.

    Select the confirmation method from the drop-down list.

    Note: To change the confirmation method, you must have selected Override Confirmation method in the User permissions.
       
    Delivery dates Accept or amend the delivery dates.
  4. If required, enter Document Comments.

    Picking List

    Click this to enter comments to print on the picking list.

    Despatch Note

    Click this to enter comments to print on your despatch note.
  5. If required, enter the Project analysis and Nominal Analysis information.

    Project analysis

    Select the Project Code and Project Item from the Project analysis tab.

    Nominal analysis

    This shows the default nominal account for revenue.

    This is used to post the value of the stock. The nominal account is taken from the stock item record.

    If you have selected to allow the amendment of nominal codes on the SOP settings Order Entry tab, then check the nominal account displayed. Amend the code, if required.
  6. If required, click to enter or view Discounts, Analysis Codes or Profit.

    Discounts

    Click Discounts to view the discount for an item.

    You must have View Discounts set in the User Permissions.

    Analysis Codes

    Click Analysis Codes to view or change the analysis codes.

    Note: To change an analysis code, you must have selected Allow amendment of analysis codes in the SOP settings Order Entry tab.

    Select the required Values from the drop-down lists.

    To add a new value to this analysis code, click New value.

    Note: To add new value to an analysis code, you must have selected Add New on Entry when setting up analysis codes in Accounting System Manager.

    Profit

    Click Profits to view the profit analysis for an item, if you have View Profit set in the User Permissions.

    Note: The type of profit calculation (percentage, based on revenue or cost) is set in the Stock Control settings Options tab.

  7. Click Save to add the item to the order.

    Note: The order cannot be saved by the system if the goods and the tax values are negative. If this is the case, you must enter a negative unit price.

See also

Other tasks

Add goods and services (standard items)

Add an additional charge to the sales order

Add a comment to sales orders and returns

Reference

Documents (sales account)

User permissions

Sales order profit

Options (stock settings)

Order entry (SOP settings)

Order processing (SOP settings)

Go to top