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Despatch free text items/confirm services completed
Use Confirm Service and Free Items to record the separate despatch of free text and service/labour items.
Before you begin
- You must have selected Confirm as Service/Free Text for Order line despatching, in the SOP settings Order Processing tab.
To despatch free text and service/labour items
Open: Sales Order Processing > Order Processing > Confirm Services and Free Text Items > Confirm Service/Free Text Items For Invoice.
- View the orders that are ready for despatch using the Select items to despatch options.
- Click Display. The orders ready for despatch according to the selection criteria are displayed.
- Enter the Despatch date. This defaults to the system date. This date is used to record stock movement history.
- To amend the despatch quantity for an order, select the order line and enter the quantity in the Qty to Despatch column (a value greater than, or equal to, zero).
- Click Save.
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