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Manage order despatch

Before you can invoice your customers, you must record that the goods have been despatched.

This process can consist of:

Creating picking lists (optional).

Picking lists are used as a reminder as you collect stock items from your stores and warehouses ready for despatch.
Confirming the goods despatched.

This records that the goods have been sent to your customers. You cannot print invoices until the goods are confirmed as despatched.

You can also choose whether to record your free text and service/labour items on despatch notes. This is set in the SOP settings Order Processing tab.
Printing despatch notes (optional).

You can choose whether to print despatch notes to accompany your goods. You can also choose to print despatch notes automatically when you confirm that the goods are despatched.