> Customers / Manage customer transactions / Adjust sales transactions / Reverse transactions

Reverse transactions (Sales Ledger)

To reverse a transaction

Open: Sales Ledger > Adjust Transactions > Reverse Transaction.

  1. Select the customer A/C ref you want to apply a reverse transaction to.
  2. Select the transaction from the list of Reversible transactions.
  3. To reverse the transaction, click Reverse.
  4. The appropriate opposite transaction entry window appears.

  5. If required, enter or change the Reference.
  6. If the system is unable to locate the original nominal and tax postings, change the account Tax analysis and Nominal analysis, if required.

Note: If the transaction is a Receipt or Payment and the system cannot find the bank entry for the transaction then you will not be able to reverse the transaction.


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