You can return rejected stock items that you want repaired or replaced, to a supplier using this activity. This option should only be used when you expect to get the same item back.
The stock items are moved into the Returns warehouse, which is a system reserved warehouse. You cannot access the Returns warehouse.
To check the quantities returned for an item you can prepare a stock status report, or you can view the quantities returned on the Stock Status Enquiry. While the items are recorded in the Returns warehouse they cannot be sold, transferred or written off.
Note: This activity does not update the Nominal Ledger. Nominal postings are not generated as you own the goods and expect the supplier to replace those you intend to return.
Open: Stock Control > Issues > Return to Supplier.
Enter the details in the following tabs:
If required, select the Value for the relevant Analysis codes from the drop-down lists.
Click New valueto add a value to this analysis code.
Note: You must have selected Add New on entry when setting up analysis codes in Accounting System Manager.
Use this tab to enquire on warehouse stocking levels.
Record batch/serial numbered items to be returned, if applicable.
When dealing with batch/serial numbered items you can also use: