If you are using online payments, you can decide which vendor accounts each roleA role describes the areas in which users will work normally, e.g. purchase clerk. Roles provide users with access to system features. can make refunds for.
Members of a particular role will then be able to make refunds for online payments for the vendor accountThe Sage 200 account that links with the online payment service provider account..
Refunds can also be authorised for roles through Authorise roles for refunds.
Open: System Administration > Roles.
Select the Online Payments tab.
Vendor accounts are displayed in two lists; Cannot Do Refunds For and Can Do Refunds For.
Authorise refunds.
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