Q: Communicating with HMRC online

Yes, all employers must submit PAYE information to HMRC online for real time information (RTI) purposes. You can do this using Sage 50 Payroll. Find out more.

Follow the information in the Getting Started section of the help topic Communicating with HMRC online. Find out more.

e-Submission is a term we have used to describe a quick and secure method of sending and receiving information electronically. Using the e-Submissions option you can:

• Use the Collector of Taxes Wizard to set up your PAYE and NIC account details so you can pay HMRC electronically using your banking software and the e-Banking option.
• Send payroll information to HMRC during the tax year for RTI purposes. Messages can also be received from HMRC. If the message relates to a change of employee details, such as a tax code change, you can make these automatically to the relevant employees.

The information entered in the software is used by HMRC to confirm that you are a registered employer when you communicate with them, via the Government Gateway.

If you don't enter this information, you'll not be able to use their online service.

Click e-Submissions > e-Submission Settings. For more information, see Entering e-Submissions settings.

To use this option, you must have access to the e-Submissions option in your security access rights.

Click Tasks > Security > Access Rights. Select the user required from the Users list and ensure that the e-Submissions option is selected in the Access list.

This gives the user access to the e-Submission Settings option and the IR Secure Mailbox. When you have finished, click Save.

No. This service has been withdrawn by HMRC. Instead, you need to enter the details of your User ID and Password, which you received when you registered. For more information, please refer to HMRC website at www.hmrc.gov.uk/ebu/digital-certs.htm.

Yes. These details are completed for you from the information in the Company Settings option. If needed, you can change this information here. Any changes are also made to the information in the Company Settings option.

The secure mailbox works in a similar way to any other email service, such as Microsoft® Outlook, except that it is specific to your company and is used to communicate directly with HMRC during the tax year. You can only use it if you have entered your unique user ID and password in the e-Submission Settings option.

You can use it to submit the P46 (Car) in-year submission to HMRC.

You can also receive messages from HMRC via the secure mailbox. The information in these messages can be used to automatically update the relevant employees in Payroll. The HMRC can send you the following messages:

• P6 & P6(B) - Notice to an employer of a change of employees pay and previous pay and tax.
• P9 - Notice to employer of a change in employees tax code.
• SL1  - Notice to Start a Student Loan Deduction.
• SL2 - Notice to Stop a Student Loan Deduction.

Click e-Submissions > IR Secure Mailbox. For more information, see Using the secure mailbox.

From the Submissions tab you can view details of the type of submission, the date and time it was sent, the correlation ID if applicable, and the status. The Applied Mail tab shows the type of mail received from HMRC, the employee it refers to and the date it was applied. e-Submissions Log.

You can specify the number of tax years, up to a maximum of seven. To do this, click Company > Settings. Find out more.

1.  Click e-Submissions > e-Submissions Log.

2.  Highlight the relevant entry > Delete.

Tip: To delete multiple entries, hold down the Ctrl key and select the relevant entries.

3.  To confirm you want to delete the information > Yes.