> Payroll tasks / Electronic communications / Using the secure mailbox / Dealing with messages from HMRC

Dealing with messages from HMRC

Open the FAQ section

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Note: Before performing this task, make sure all your employee details have been updated for the last pay period and you've taken a backup of your payroll data.

1.   Select the message you want to read > Open.

2.   To apply the changes > Apply.

3.   To continue > Yes.

After applying the changes to your payroll, a report appears advising you of the employees' details that have been successfully updated. If the changes couldn't be applied, for example, if the employee has left the company, the report displays the reason for the failure next to the employee's information.

4.   We recommend you keep a copy of this report for your own records. To do this > Print > Close.

5.   To exit the IR Secure Mailbox and return to the payroll desktop > Close.

Note: Applied messages are removed from the message list.


Need more help? You may find the Questions and Answers section useful.

 


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