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Amend goods despatch (non traceable)

This explains how to change the amount despatched on an order for non-traceable items. You can choose whether you want to keep items allocated to the order. You can reprint the despatch note if required.

To amend goods despatch

Open: Sales Order Processing > Order Processing > Goods Despatched and Received > Amend Goods Despatched.

Select the despatched order lines you want to amend, using the Select items to despatch options.
Click Display. Despatched order lines, which have not been invoiced, are displayed.
Select an order line from those displayed and click Amend.
Amend the despatched quantity. This amount must a multiple of the item's selling unit.
When you have finished amending the despatch quantities, click Save.