This is a really handy troubleshooting tool you can use to retrace steps to see what actions have occurred in your software. It logs a history of system events. This is different to the Audit Trail, which logs financial events.
Note: You must log into Sage 50 Accounts with the MANAGER user name and password. This option is not available to any other users.
It records what has been done, by whom, when, on which machine and assigns a level or rating. This indicates the impact of the event. The lower the number the greater the impact. The levels are:
3 - Information
By default it shows level 3.
Using the Event log you can click:
Print a list of events | |
Delete | Delete items from the list |
Filter | To filter the items that appear in the list, click Filter > choose the column and value to filter by > Apply. |
Settings | In the Settings option you can change the maximum size of the log and choose the level of event to be logged. |
If disk space is limited on your computer you can reduce the log file. The size of the log file dictates the number of events it can store. Once the log file reaches its maximum size, the oldest events are over-written with new events. The bigger the log file the more events it can store.
Software Area |
Event |
Level |
|
File |
Backup Started |
Data Backup Started - <Company Name> <Path of Dataset\File Name> |
2 |
File |
Backup Succeeded |
Data Backup Succeeded - <Company Name><Path of Dataset\File Name> |
2 |
File |
Restore Started |
Data Restore Started - <Company Name> <Path of Dataset\File Name> |
1 |
File |
Restore Succeeded |
Data Restore Succeeded - <Company Name> <Path of Dataset\File Name> |
1 |
File |
Error Corrections |
Amend Transaction No <Transaction Number> |
1 |
File |
Rebuild Data |
Rebuild Data <Company Name> |
0 |
File |
Re-Index Data |
Re-Index Data - <Company Name> |
1 |
File |
Compress Data |
Compress Data - <Company Name> |
1 |
File |
Check Data & Fix |
Fix Data - <Company Name> |
0 |
File |
Log On |
<Company Name><User Name> has logged on |
3 |
File |
Log Off |
<Company Name><User Name> has logged off |
3 |
File |
Exit |
<Company Name><User Name> has exited Sage 50 |
3 |
File |
Import |
<Module Name><File Name>File Import Started |
3 |
File |
Import Succeeded |
<Module Name><File Name><No of Lines> Records Imported |
3 |
File |
Import Unsuccessful |
<Module Name><File Name><No of Lines> Records Unsuccessful |
3 |
|
|
|
|
Settings |
Edit Control Accounts |
Edit Control Accounts |
1 |
Settings |
Edit Currency |
Currencies Edited |
2 |
Settings |
Change Financial Year |
Financial Year Changed from <old Date> to <new Date> |
1 |
Settings |
Amend Default Tax Code |
Amend Product Defaults Tax Code from <old Tax Code> to <new Tax Code> |
2 |
Settings |
Amend Standard Tax Code |
Amend Supplier Defaults Tax Code from <old Tax Code> to <new Tax Code> |
2 |
Settings |
Amend Standard Tax Code |
Amend Customer Defaults Tax Code from <old Tax Code> to <new Tax Code> |
2 |
Settings |
Amend Non-Vatable Tax Code |
Default Non-Vatable tax code changed from <old Tax Code> to <new Tax Code) |
2 |
Settings |
Edit Tax Code |
Amend Tax Code <Tax Code> rate from <old rate> to <new rate> |
2 |
|
|
|
|
Tools |
Clear Audit Trail |
Clear Audit Trail Performed |
0 |
Tools |
Clear Stock |
Clear Stock Performed |
0 |
Tools |
Month End |
Month End <Month><Year> |
2 |
Tools |
Year End |
Year End <Year> |
1 |
Tools |
Global Changes wizard used |
Global Changes wizard Executed |
2 |
Tools |
Convert Data |
Convert Data |
0 |
Tools |
Upgrade Program |
Program Upgraded |
3 |
Tools |
Consolidate Data |
Consolidation Performed |
2 |
|
|
|
|
Customer |
Amend Default Tax Code |
Amend Customer <Customer Record> Tax Code from <old Tax Code> to <new Tax Code> |
3 |
Customer |
Import
|
Import Customer Prices Performed |
2 |
Customer |
Created |
Customer Accounts <Account Ref><Account Name> created |
3 |
Customer |
Deleted |
Customer Account <Account Ref><Account Name> deleted |
1 |
Customer |
Amended |
Customer Account <Account Ref><Account Name> Amended |
3 |
Customer |
Change |
Customer Account <Account Ref><Account Name> Batch Change |
3 |
Customer |
Duplicate |
Customer Account New <Account Ref><Account Name> Duplicate of existing Customer Account <Account Ref><Accounts Name> |
3 |
|
|
|
|
Supplier |
Amend Default Tax Code |
Amend Supplier <Supplier Record> Tax Code from <old Tax Code< to <new Tax Code> |
3 |
Supplier |
Import
|
Import Supplier Prices Performed
|
2 |
Supplier |
Created |
Supplier Account <Account Ref><Account Name> created |
3 |
Supplier |
Deleted |
Supplier Account <Account Ref><Account Name> deleted |
1 |
Supplier |
Amended |
Supplier Account <Account Ref><Account Name> Amended |
3 |
Supplier |
Batch Change |
Supplier Account <Account Ref><Account Name> Batch Change |
3 |
Supplier |
Duplicate |
Supplier Account <Account Ref><Account Name> Duplicate of existing Supplier Account <Account Ref><Account Name> |
3 |
|
|
|
|
Nominal |
Edit COA |
Edit Chart of Accounts <Chart of Account Description> |
2 |
Nominal |
Delete COA |
Delete Chart of Accounts <Chart of Account Description> |
1 |
Nominal |
Created |
Nominal Account <Nominal Code><Nominal Name> Created |
3 |
Nominal |
Deleted |
Nominal Account <Nominal Code><Nominal Name> Deleted |
1 |
Nominal |
Amended |
Nominal Account <Nominal Code><Nominal Name> Amended |
3 |
Nominal |
Duplicate |
Nominal Account <Nominal Code><Nominal Name> Duplicate of existing Nominal Account <Nominal Code><Nominal Name> |
3 |
|
|
|
|
Bank |
Reconcile |
Bank Reconcile Performed
|
2 |
Bank |
Created |
Bank Accounts <Account Ref><Nominal Name> Created |
3 |
Bank |
Deleted |
Bank Accounts <Account Ref><Nominal Name> Deleted |
1 |
Bank |
Duplicate |
Bank Accounts <Account Ref><Nominal Name> Duplicate of existing Bank Account <Account Ref><Nominal Name> |
3 |
|
|
|
|
Product |
Amend Default Tax Code |
Amend Product <Product Record> Tax Code from <old Tax Code> to <new Tax Code> |
3 |
Product |
Amend Last Cost Price (standard) |
Amend Product <Product Record> Last Cost Price (standard) from <old Cost Price> to <new Cost Price> |
3 |
Product |
Amend Last Cost Price (discounted) |
Amend Product <Product Record> Last Cost Price (discounted) from <old Cost Price> to <new Cost Price> |
3 |
Product |
Amend Sales Price |
Amend Product <Product Record> Sales Price from <old Sales Price> to <new Sales Price> |
3 |
Product |
Create Record |
Product Record <Product Code><Product Description><Item Type>Created |
3 |
Product |
Delete Record |
Product Record <Product Code><Product Description><Item Type>Deleted |
1 |
Product |
Duplicate Record |
Product Record <Product Code><Product Description><Item Type> Duplicate of existing Product Record <Product Code><Product Description><Item Type> |
3 |
Product |
Batch Change |
Product Record <Product Code><Product Description><Item Type> Batch Change |
3 |
Product |
Adjustment In |
Product Record <Product Code><Quantity><Cost Price> Adjustments In |
3 |
Product |
Adjustments Out |
Product Record <Product Code><Quantity><Cost Price> Adjustments Out |
3 |
|
|
|
|
Project |
Create Project Record |
Project <Project Ref><Project Name><Product Description> Created |
3 |
Project |
Delete Project Record |
Project <Project Ref><Project Name><Product Description> Deleted |
1 |
Project |
Duplicate Project Record |
Project <Project Ref><Project Name><Project Description> Duplicate of existing Project Account <Project Ref><Project Name><Project Description> |
3 |
|
|
|
|
Fixed Assets |
Create Fixed Assets Record |
Fixed Assets Record <Asset Reference><Description> Created |
3 |
Fixed Assets |
Delete Fixed Assets Record |
Fixed Assets Record <Asset Reference><Description> Deleted |
1 |
Fixed Assets |
Duplicate Fixed Assets Record |
Fixed Assets Record <Asset Reference><Description> Duplicated |
3 |
|
|
|
|
Financials |
Reconcile |
VAT Reconcile Performed |
1 |
|
|
|
|
Modules |
Export Data |
Accountant Link - Export Data |
1 |
Modules |
Import Adjustments |
Accountant Link - Import Adjustments |
1 |
|
|
|
|
SDO |
Any SDO event (for example, posting Nominal Link from Payroll) |
Sage Data Objects Update Performed |
1 |
|
|
|
|
Settings |
Check Log Events |
Enable Event Logging |
2 |
Settings |
Uncheck Log Events |
Event Logging Disabled |
2 |
|
|
|
|
Event Logging |
Truncation of Event Log |
Event Log Truncated |
1 |
Event Logging |
User Removed from List |
<User Name> was removed from the list of logged on users |
2 |
Event Logging |
Crash Checker |
<User Name> Crash Checker run on start up |
0 |
Event Logging |
Exception |
<User Name> Exception thrown |
0 |
Event Logging |
Assertions |
<User Name> Assertion encountered |
0 |
Event Logging |
File SDK Read/Write Error |
<File Name> Unable to read file |
|
Event Logging |
File SDK Read/Write Error |
<File Name> Unable to write to file |
1 |
Event Logging |
File Locking Problem |
Unable to lock file <Filename> |
1 |
|