> Sales Order Processing / Sales returns / Credit notes / Produce a tax only credit note

Produce a tax only credit note

To produce a tax only credit note

Open: Sales Order Processing > Order Processing > Enter Tax Only Invoice.

  1. Select the customer.
  2. Accept or amend the displayed credit note date.

    The due date cannot be amended. The due date is based on the credit note date plus the number of days specified for payment terms stored on the customer account Payment Details tab.

  3. Enter a second reference (optional).
  4. If you are dealing with a foreign currency customer, accept or amend the displayed exchange rate.
  5. Click Add Lines. The Create New Tax Invoice Line window is displayed.
  6. Enter a description for the credit note line.
  7. Accept or amend the displayed tax rate (do not select a zero rated or EC Purchase tax code).
  8. Enter the tax value (up to two decimal places).
  9. Click Save to add the credit note line to the credit note.
  10. Continue to add credit note lines as required and then complete the other credit note details.

    Click Move Up and Move Down to position credit note lines correctly.

    Click Edit Item and Delete Item to change or remove an credit note line.

  11. Click Save on the enter tax only credit note window to save the credit note.

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