Use this to clear all entries on a customer's account and reset the account balance to zero. You can write off a customer account whether the account is on hold or not.
The write off value is posted to the customer and nominal accounts.
Once completed, you can delete the account from the sales ledger, if required.
Note: The central VAT file is not updated.
You must have:
Open: Sales Ledger > Sales Accounts > Write Off Account.
If you are using cost centre breakdown for balance sheet postings, you only need to specify the account number reference for the tax write off account. The necessary cost centre and department codes are attached automatically from the account header record.
Note: You can choose to cost centre breakdown in the Accounting System Manager System settings Operational settings tab.
If you are not using cost centre breakdown for balance sheet postings, you must specify the full nominal account for tax write offs, including cost centre and department codes.
If your nominal accounts are set up as follows (the first three accounts listed below are set up in default nominal accounts, and the fourth is set up on the customer account record): |
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Bad debt write off |
68100 |
(profit and loss) |
||||
Default tax output |
26100 |
ADM |
ADM |
(balance sheet) |
||
Debtors control |
14100 |
ADM |
ADM |
(balance sheet) |
||
Default nominal account |
31100 |
SAL |
ADM |
|||
If you write off a customer account transaction for the following value (with the standard VAT rate set to 17.5%): |
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Net |
10000.00 |
|
||||
Tax |
1750.00 |
|
||||
Gross |
11750.00 |
|
||||
The nominal posting results will be as follows: |
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If cost centre breakdown is not selected |
||||||
Bad debt write off |
Dr |
10000.00 |
68100 |
SAL |
ADM |
|
Default tax output |
Dr |
1750.00 |
26100 |
ADM |
ADM |
|
Debtors control |
Cr |
11750.00 |
14100 |
ADM |
ADM |
|
If cost centre breakdown is selected |
||||||
Bad debt write off |
Dr |
10000.00 |
68100 |
SAL |
ADM |
|
Default tax output |
Dr |
1750.00 |
26100 |
SAL |
ADM |
|
Debtors control |
Cr |
11750.00 |
14100 |
SAL |
ADM |
|
Note: The nominal account codes specified must exist in the Nominal Ledger. |
Note: You must have selected to Use additional transaction analysis in the Sales Ledger settings Options tab and in the Accounting System Manager.
Other tasks
Reference