You can produce letters to send to customers with outstanding debts.
You can use up to eight different debt letters. These correspond to the number of ageing periods you use. If you use four ageing periods for example, Sage 200 will automatically use four debtor letters, 1 - 4.
The letter sent to an individual customer depends on the Due Date of outstanding transactions on the customer's account.
Sage 200 comes with four sample debtor letters. You can:
Select the letter layout that you want to use for your letters.
Select the customer account role that you want to send your letters to.
Open: ASM > Settings > Customer and Supplier Document Types.
Set the preferred contact for this role in each customer account.
Open: SL > Sales Accounts > Amend Account Details | Contacts.
Open: Sales Ledger > Reports > Credit Control > Debt Letters.
Other tasks
Set up debtor letters to send via email
Designing your own reports and documents
Overview