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Q: New employees

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Click a question in the list to see the answer:

A new employee has provided me with a P45 from their previous employer. What should I do with this information?Open this section

Use the Employee Wizard to create their employee record.

Or, if you've already created the employee record.

An employee has provided a P45 or P46 after their record has been created. Can I update their details in my software?Open this section 

Yes. Use the Starter Form Wizard to update the details from their P45 or P46.

My new employee doesn't have a P45. What should I do?Open this section

If the employee doesn't have a P45, they should complete Starter Checklist. For more information about employees that don't have a P45, please refer to the HM Revenue & Customs website: www.hmrc.gov.uk/payerti/employee-starting/new-employee-nop45.htm.

Note: Form P46 was replaced by the Starter Checklist which contains the same information. You should continue to accept P46 forms from employees if provided, but if not you can download a copy of the Starter Checklist from www.hmrc.gov.uk/forms/starterchecklist.pdf. Sage 50 Payroll still refers to form P46.

A new employee has completed a P46. What should I do with this information?Open this section

Use the New Employee Wizard to create their employee record.

Or, if you've already created the employee record.

I don't have a national insurance number for my new employee. What should I do?Open this section

You cannot set up a new Employee Record without an NI Number. If you don't have this for an employee, select the Not Known check box and a temporary NI number will be created for you. You must obtain the correct NI number from HMRC as soon as possible. If your software has been set up to communicate with HMRC online, you can do this using a NI Number Vertification Request (NVR) submission. An NVR submission is part of the Real Time Information (RTI) changes introduced by HMRC.

We have put together a guide to support you through the whole RTI process. The PDF guide is packed with everything you need to know about RTI. Read the full guide.

What should I do if I don't know the employee's tax code?Open this section

Get your employee to complete a Starter Checklist. The tax code that should be used is dependent on the information they provide. When you enter the information from the Starter Checklist in to the software, it will automatically generate the tax code.

Note: Form P46 was replaced by the Starter Checklist which contains the same information. You should continue to accept P46 forms from employees if provided, but if not you can download a copy of the Starter Checklist from www.hmrc.gov.uk/forms/starterchecklist.pdf. Sage 50 Payroll still refers to form P46.

A new employee has a student loan. How do I deal with this in my software?Open this section

If a new employee has provided form P45 or P46 indicating that they have a student loan, you should enter these details on the Employment tab in their employee record. When you use the Enter Payments option to pay the employee, the amount of student loan deducted for the current pay period is shown on the Summary tab. For more information, see Dealing with student loans.

Can I change the details entered for a new employee?Open this section

Yes.

  1. Select the employee you require from the employee list > Employee > Employee Record > select the tab where you want to make changes.
  2. When you have finished > Save > Close.
I have a new employee who has worked for us in the past. Can I quickly recreate their record?Open this section

Yes.

  1. From the employee list, select the record of the person you want to re-employ > Employee > Quick Employee > Yes.
  2. You can use the details held, or change them as required.
  3. When you have finished > Save & Clear > Close.

Tip: If you can't see their original record in the employee list, check to see if leavers are being excluded from the employee list. From the horizontal toolbar, click Criteria. For more information, see Specifying which employees appear in the list view.

I have created a record for a prospective employee who is no longer joining our company. Can I remove the record?Open this section

Yes, as long as you haven't processed a pay period for the employee, you can delete their record.

  1. From the employee list, select the employee that you want to delete > Employee > Delete Employee.
  2. If you are sure you want to delete the employee record > Yes.
Can I attach a picture of an employee to their record?Open this section

Yes, you can attach bitmap (bmp) images.


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