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To record a cheque return using the write off, refund, return wizard

If your bank returns cheques to you marked Refer to Drawer, or if you write a cheque that bounces, you can easily cancel them in Sage 50 Accounts.

Using the Write Off, Refund, and Returns wizard to record cheque returns means that all of the postings relating to the canceled payment or receipt are handled automatically.

Tip: You can also record cheque returns manually, using the Customer Refund and Supplier Refund options.

Note: If you have made a mistake, such as entering a cheque from or to the wrong account, or if you have entered a cheque against the wrong invoice, use the Error Corrections option not Cheque Returns.

To record a cheque return

1. Open the Customers or Suppliers module > Tasks pane > Write Offs / Refunds.
2. Select Customer or Supplier Cheque Returns > Next.
3. Select the account to which the cheque is to be returned > Next.
4. Select the cheque, or cheques, you want to return > Next.
5. Confirm the date of the cheque returns.
6. If required enter an additional reference > Next.
7. Check that the information shown is correct > Finish.

More information

Write Off, Refunds and Returns - What postings are made